Privacy policy

This privacy policy sets out how we, Polichem S.A., collect, use, hold and protect your personal information that relates to, and can identify you when you visit this website.
Polichem S.A. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.
By using this website, you consent to the collection and use of your personal information as set forth in this privacy policy.

We may change this policy from time to time by updating this page at our discretion. You should check this page from time to time to ensure that you are satisfied with any changes.

What we collect 
We may collect the following personal information that can be used to identify you:

  1. Name, date of birth and job title;
  2. contact information including email address;
  3. demographic information such as postcode, preferences and interests;
  4. other information relevant to customer surveys and/or offers.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  1. Internal record keeping.
  2. We may use the information to improve our products and services.
  3. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  5. We may use the information to customize the website according to your interests.
  6. We may provide your information to our third party partners for marketing or promotional purposes.
  7. We will never sell your information.

We might conduct additional processing of your personal data if we are required to do so by law or in good-faith believing such action is necessary to comply with the law, or in support of any legal, administrative or criminal investigations or proceedings.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies 
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclosing of personal information

We may share your personal information with our affiliated companies and our subcontractors or providers of products and services as well as to third parties who act on our behalf, for further processing the personal information in accordance with the purposes for which the information were originally collected. 

Transfer of personal information
In some cases the uses and disclosures mentioned in this privacy policy may involve the transfer and processing of your personal information to other countries around the world that may have different levels of privacy protection than your country of domicile. By submitting your personal information you consent to such transfers and processing.

Personal information collected from you may also be transferred to a third party in the event that the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred, in which case we would require the buyer, assignee or transferee to treat your personal information in accordance with this privacy policy.

To access, review, rectify or delete your personal information to which this privacy policy refers to, please contact us by emailing or by writing to us at Via Senago 42D, 6912 Lugano-Pazzallo, Switzreland. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.